Helping People Live Fully in Their Community
Heavenly Hands, Inc. provides expert Service Coordination through the NHTD and TBI Medicaid Waiver Programs — empowering individuals with disabilities to live independently and thrive in the community.
500+
Individuals Served
NHTD & TBI
Waiver Programs
NY
State Licensed
New York
Statewide
500+
Individuals Served
NY State Licensed
Community-Based Care, Done Right
We believe every person deserves the opportunity to live in the community with dignity, choice, and the support they need. Our dedicated Service Coordinators work alongside individuals, families, and providers to make that vision a reality.
About Heavenly HandsWaiver Service Coordination
We specialize in two New York Medicaid Waiver programs that help individuals transition from institutional settings and remain living in the community.
Nursing Home Transition & Diversion
NHTD Waiver
Supporting individuals to transition out of nursing facilities and remain living safely in the community with the services they need.
Learn moreTraumatic Brain Injury
TBI Waiver
Coordinating services for individuals with traumatic brain injuries to live independently and participate fully in community life.
Learn morePersonalized Support Planning
Service Coordination
Our coordinators build individualized service plans, connect participants to providers, and advocate for their needs every step of the way.
Learn moreA Partner You Can Trust
Experienced Team
Our coordinators are trained specialists in Medicaid waiver programs with deep knowledge of New York's service landscape.
Person-Centered Approach
Every plan is built around the individual — their goals, preferences, and vision for their own life in the community.
Community-Focused
We are deeply rooted in the communities we serve, bringing cultural competency and genuine commitment to every participant.
Statewide Network
We connect participants to a broad network of providers, housing resources, and community supports across New York State.
Ready to Get Started?
Whether you are a provider making a referral, an individual seeking services, or a family member looking for guidance — we are here to help.