Community services
Our Services

Medicaid Waiver Service Coordination

We specialize in two New York State Medicaid Waiver programs that support individuals with disabilities to live safely and independently in the community.

What Is Service Coordination?

Service Coordination is a critical component of New York's Medicaid Waiver programs. A Service Coordinator works directly with participants to assess their needs, develop individualized service plans, connect them with approved providers, and monitor their ongoing care — all at no cost to the participant.

Individualized service plan development
Provider identification and referrals
Benefits counseling and advocacy
Ongoing monitoring and plan updates
Crisis support and coordination
Transition planning and housing support
NHTD Waiver

Nursing Home Transition & Diversion

The NHTD Waiver helps individuals who are at risk of nursing home placement — or who are currently in a nursing facility — to live in the community with appropriate supports.

  • Transition from nursing facilities to community settings
  • Prevention of unnecessary institutionalization
  • Access to home and community-based services
  • Coordination with housing, medical, and social supports
Learn More
Nursing Home Transition & Diversion
TBI Waiver

Traumatic Brain Injury Program

The TBI Waiver supports individuals who have sustained a traumatic brain injury and need community-based services to live independently and participate in community life.

  • Community reintegration planning
  • Cognitive and behavioral support coordination
  • Vocational and educational goal support
  • Family and caregiver coordination
Learn More
Traumatic Brain Injury Program

How to Get Started

01

Contact Us

Reach out by phone or through our referral form. We will gather basic information and answer your questions.

02

Eligibility Review

We will help determine if the individual meets the criteria for the NHTD or TBI Waiver program.

03

Enrollment

Once approved, we assign a dedicated Service Coordinator and begin the enrollment process.

04

Service Planning

Your coordinator develops a personalized plan and connects you to the services and supports you need.